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joined MoreSteam in 2017 in a Business Development role. He started his career in sports journalism and broadcasting before moving into a variety of roles for companies in the Business Support Services, Print and Customer Communication Management industries, most recently with Pitney Bowes Management Services and Novitex Enterprise Solutions. Dave brings over 20 years experience in Quality Management, Operations, Sales, and Solutions Development. He leverages his career experience as he works with MoreSteam clients to design and implement Lean Six Sigma solutions for customers across industries.",[],{"_key":520,"_type":280,"children":521,"markDefs":526,"style":288},"c0cee4957798",[522],{"_key":523,"_type":284,"marks":524,"text":525},"61b8fd0210710",[],"Dave achieved his Lean Six Sigma Black Belt certification in 2007. 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He assists customers of all types from the planning stages of a deployment to the day-to- day usage of MoreSteam's software and eLearning platforms. Before joining MoreSteam in 2013, Gabe specialized in Digital Marketing and Communications at Pacer International (now XPO Logistics), the Columbus Dispatch, and Spentit Mobile App.",[],{"_key":805,"_type":280,"children":806,"markDefs":811,"style":288},"22f28d1ae239",[807],{"_key":808,"_type":284,"marks":809,"text":810},"6cbf54cd84920",[],"Gabe received his BA in Communication Analysis and Practice from The Ohio State 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Siegrist is the Finance Manager, working with customers, partners, and vendors. Prior to joining MoreSteam in 2020, Kathy held various leadership roles at Nationwide Insurance as part of the Property & Casualty Finance, IT, and Sales organizations. Her earlier career experiences include time spent as a senior financial analyst at Borden and an auditor at Ernst & Young. 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joined the MoreSteam team in June 2022 as a Customer Relations Specialist. As our customers' first line of support, Michaela is responsible for facilitating their administration needs, tracking and managing license renewals, processing enrollments, and connecting them with other teams when necessary. Michaela comes to MoreSteam with extensive experience in the Public Health sector and Quality Assurance and working experience in finance.\n\nMichaela graduated from The Ohio State University with a Bachelor of Arts in 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joined the MoreSteam team in April 2022 and now serves as Director of Business Development. In his role, he partners with organizations to understand their deployment needs, recommend effective training pathways, and modernize their continuous improvement programs using MoreSteam’s technology ecosystem. Nick’s background spans roles as an Information Systems Manager, Operations Improvement Specialist, and Inventory Manager, giving him hands-on expertise in ERP management, material management, inventory control, and operational problem solving.\n\nNick graduated from Methodist University in 2001 with a B.S. in Business Administration and Marketing.",[],"Nick","Steffanni",{"asset":1091},{"_createdAt":1092,"_id":1093,"_rev":1094,"_type":47,"_updatedAt":1095,"altText":1096,"assetId":1097,"creditLine":49,"description":49,"extension":138,"metadata":1098,"mimeType":164,"opt":1119,"originalFilename":1123,"path":1124,"sha1hash":1097,"size":1125,"title":49,"uploadId":1126,"url":1127},"2025-11-18T16:56:12Z","image-d55ae951d5ac4e25af8c350a8f01124a39c26f6c-534x802-png","vhwDNk61iYw9LDyqSBbKk9","2025-11-18T16:56:44Z","Nick Steffanni Director of Business 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These experiences shaped his practical, results-oriented approach to Operational Excellence. 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Her work spans brand strategy, digital marketing, customer education, demand generation, and industry engagement, with a focus on helping operational excellence professionals discover practical approaches to improving performance and developing people.",[],{"_key":2558,"_type":280,"children":2559,"markDefs":2564,"style":288},"3f582c0f9ecb",[2560],{"_key":2561,"_type":284,"marks":2562,"text":2563},"9c9d54eb1213",[],"Since joining MoreSteam in 2014, Lindsay has held roles across both product development and marketing, giving her a unique perspective on the intersection of continuous improvement, technology, and customer experience. Before transitioning into marketing leadership, she served as MoreSteam's eLearning Product Manager, where she helped guide the evolution of the company's training platform and curriculum delivery experience. During that time, she led a major redesign of MoreSteam's eLearning interface, expanded multilingual training offerings, and introduced new learner-focused capabilities including note-taking, highlighting, progress tracking, and personalized learning dashboards.",[],{"_key":2566,"_type":280,"children":2567,"markDefs":2572,"style":288},"77cb2b2f1917",[2568],{"_key":2569,"_type":284,"marks":2570,"text":2571},"0dca9b580724",[],"Lindsay's background combines technical problem solving, data analysis, instructional technology, and marketing strategy. As a trained Lean Six Sigma Green Belt, she has worked closely with continuous improvement practitioners and leaders to better understand how organizations develop problem-solving capability at scale. Her experience managing both training products and marketing initiatives has helped her bridge the gap between complex improvement concepts and the practical needs of customers seeking measurable business results.",[],{"_key":2574,"_type":280,"children":2575,"markDefs":2580,"style":288},"5a791d5eda76",[2576],{"_key":2577,"_type":284,"marks":2578,"text":2579},"10c92a2cdf7b",[],"Today, Lindsay oversees initiatives spanning technical SEO, digital content strategy, website development, lead generation, customer communications, industry partnerships, and event marketing. In addition to her marketing leadership responsibilities, Lindsay serves as a principal organizer of MoreSteam's annual Best Practices for Operational Excellence conference, helping bring together executives, practitioners, and thought leaders to share ideas and advance the practice of continuous improvement.",[],{"_key":2582,"_type":280,"children":2583,"markDefs":2588,"style":288},"463896a00fd8",[2584],{"_key":2585,"_type":284,"marks":2586,"text":2587},"8f8c4d5884e7",[],"Lindsay is a frequent contributor to MoreSteam's educational content, including articles, webinars, customer success stories, and thought leadership focused on operational excellence, workforce development, and the evolving role of technology in problem solving. 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Hathaway is eLearning Content Manager at MoreSteam, where he leads the development and refinement of instructional content for the company's Lean Six Sigma, continuous improvement, and problem-solving curriculum. His work focuses on helping learners build practical skills through engaging learning experiences that are clear, memorable, relevant, and rich with high-impact practice. He is particularly interested in how instructional design, feedback, and real-world application can accelerate learning and help organizations develop stronger problem-solving capability.",[],{"_key":2772,"_type":280,"children":2773,"markDefs":2778,"style":288},"a3f30922a7da",[2774],{"_key":2775,"_type":284,"marks":2776,"text":2777},"dc3bca9576c4",[],"Before joining MoreSteam, Michael spent seven years as a classroom educator, teaching middle school students at YES Prep Northside in Houston, Texas, and KIPP Columbus Middle in Columbus, Ohio. He taught a wide range of subjects including reading, social studies, and science. Both school systems were founded on data-driven process improvement principles, giving Michael early exposure to the power of structured problem solving, measurement, and continuous improvement in organizational settings.",[],{"_key":2780,"_type":280,"children":2781,"markDefs":2786,"style":288},"4436c738fcb2",[2782],{"_key":2783,"_type":284,"marks":2784,"text":2785},"5df06dc9ba79",[],"During his tenure at MoreSteam, Michael has played a key role in the development and evolution of the company's training programs. As a trained Lean Six Sigma Black Belt, he brings both instructional design expertise and practical continuous improvement knowledge to his work. He authored MoreSteam's A3 Problem Solving and Hoshin Kanri courses and has contributed extensively to curriculum development across Yellow Belt, Green Belt, Black Belt, Lean, and advanced continuous improvement training. His approach combines principles of adult learning, storytelling, deliberate practice, and experiential education to help learners move beyond tool knowledge and develop sound judgment and problem-solving skills.",[],{"_key":2788,"_type":280,"children":2789,"markDefs":2794,"style":288},"4a1075d07140",[2790],{"_key":2791,"_type":284,"marks":2792,"text":2793},"bcc450de14ae",[],"In addition to course development, Michael leads facilitator preparation for MoreSteam's Lean and DMAIC simulations, helping instructors create engaging, hands-on learning experiences that mirror real-world improvement work. 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His development contributions have been across multiple MoreSteam products. Prior to MoreSteam, Avi gained experience as an undergraduate researcher at Binghamton University, where he investigated various distributed machine learning topologies. 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MoreSteam staff welcomed Brian Bross to the eLearning development team in 2020. 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joined the MoreSteam team in 2019 as a member of the eLearning development team. During her time in eLearning, she aided in the advancement of our non-English offerings. Since then, Lindsey has become a lead developer for the administrative functionality of the company's online courses, building an entire new customizable reporting engine. Before joining MoreSteam, she worked in customer service at a credit union in Honolulu and later moved to Columbus, OH to work as a pharmacy technician.",[],{"_key":4246,"_type":280,"children":4247,"markDefs":4252,"style":288},"6d02c6f17450",[4248],{"_key":4249,"_type":284,"marks":4250,"text":4251},"4eff0a85c6390",[],"Lindsey completed coursework at Franklin University and later graduated from the We Can Code IT bootcamp certificate 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Rees joined the development team in 2019 and has contributed to multiple MoreSteam products. She has helped build Coach View, Gridlock, St Sigma, and Fraud Squad from the ground up. Lisa has worked on nearly all MoreSteam's simulations and is instrumental in maintaining TRACtion, our cloud-based project management software. In her free time, she enjoys volunteering for her daughter's BSA troop.\n\nLisa earned a B.S. in Conservation Biology with a minor in English from Brigham Young University. 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LaRosa began working for MoreSteam in 2014, lending his talents to the eLearning and EngineRoom development teams. 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Having been with MoreSteam since 2006, Trica previously held roles on the Sales and Marketing team as well as Customer Support Services. 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Cummings joined MoreSteam in 2016 as a Software Engineer on the EngineRoom development team. 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Anderson joined the MoreSteam team in August of 2023 as a Software Engineer. He is a full stack engineer and works on several of our products. He previously interned for Trek10, where he designed AWS cloud environments to create a URL shortener application and Output Cloud Formation Role data. Zach graduated from the University of Notre Dame in 2023 with a Computer Science degree.",[],"Zach","Anderson",{"asset":5234},{"_createdAt":5235,"_id":5236,"_rev":5237,"_type":47,"_updatedAt":5238,"altText":49,"assetId":5239,"description":49,"extension":51,"metadata":5240,"mimeType":85,"opt":5259,"originalFilename":5264,"path":5265,"sha1hash":5239,"size":5266,"title":49,"uploadId":5267,"url":5268},"2023-08-11T19:33:12Z","image-cba4d6be5b608180cd526aac1233f3c95e880e73-240x360-webp","3owlkF8xsgBW8f7IEuVH5Q","2025-01-22T19:32:23Z","cba4d6be5b608180cd526aac1233f3c95e880e73",{"_type":53,"blurHash":5241,"dimensions":5242,"hasAlpha":40,"isOpaque":59,"lqip":5243,"palette":5244},"dQE:3[-;0$E2#PV@I[R-4nM{-UxuT}tS-Ss+DhM|oLoI",{"_type":56,"aspectRatio":4390,"height":4391,"width":4392},"data:image/png;base64,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",{"_type":62,"darkMuted":5245,"darkVibrant":5247,"dominant":5249,"lightMuted":5250,"lightVibrant":5252,"muted":5254,"vibrant":5257},{"_type":64,"background":5246,"foreground":66,"population":1483,"title":66},"#334060",{"_type":64,"background":1106,"foreground":66,"population":5248,"title":66},12.68,{"_type":64,"background":1106,"foreground":66,"population":5248,"title":66},{"_type":64,"background":5251,"foreground":66,"population":219,"title":66},"#185480",{"_type":64,"background":5253,"foreground":76,"population":216,"title":66},"#96c7eb",{"_type":64,"background":5255,"foreground":66,"population":5256,"title":66},"#997465",3.91,{"_type":64,"background":5258,"foreground":66,"population":219,"title":66},"#b4744c",{"media":5260},{"tags":5261},[5262,5263],{"_ref":226,"_type":27,"_weak":40},{"_ref":224,"_type":27,"_weak":40},"zacha.webp","images/oq9f4n1v/production/cba4d6be5b608180cd526aac1233f3c95e880e73-240x360.webp",25432,"ldQS7mb9SudpoB5Cebbo3eeyVBuQ6zOH","https://cdn.sanity.io/images/oq9f4n1v/production/cba4d6be5b608180cd526aac1233f3c95e880e73-240x360.webp",1788293812039]